What REALLY Goes on at the “Hair Salon”…..

What REALLY Goes on at the “Hair Salon”…..

Former beauty salon worker tells all, and it ain’t pretty…

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Author : Tracy Renee Jones

Author's Website | Articles from

http://www.beyondblackwhite.com/goddess-of-the-week-tracy-renee-jones-too-fly/

I was a single mother, on welfare with not much of an idea of how I was gonna make it in the world. I wasn’t comfortable making the rounds of the city’s social services offices and so I only collected welfare as long as I needed it and as long as my patience held me from not jumping over the counter to slap the dog ish out the next case worker that spoke to me like I was dirt on the bottom of her shoe. My parents instilled the value of education with me; but things are different after high school graduation. “Education” in the ghetto often means some useless ‘business’ college, “hair school” and the occasionally promoted vocational school class. Since I had tried to do an electrical course and found the hours, the sexist teachers and the prospect less than satisfactory, I quit.I never wanted to “do hair” and seriously had no use for getting my hair ‘done’ either. I wasn’t interested in becoming a Cosmetologist, since the cost of the program and the amount of time it took to complete it was too much for me. I finally settled on a course as a “Nail Technician” (the new fancy term for a manicurist) at Natural Motion.

I had been considering attempting to obtain more education so that I could work and support myself and since I had taught myself to do some mean ‘Lee Press-Ons’ I had been doing nails since late grammar school, so I figured I would at least be interested in a potential life as nail technician.

Once I came across the money by ill gotten means I trolloped up to the school and slapped down the cash to open a door to my future…..or whatever that sign said above the door of the school. Fast forward to after graduation and the non existent ‘job search assistance’ the school offered which consisted of the town yellow pages, and a phone for you to call and find out if anyone cared that you were looking to apprentice in a hair shop for the credits required by the state licensing board in exchange for tips.

I was fortunate (?) enough to find my way to several hair salons where I was hired as a Nail Technician. Not many people realize the licensing requirements that hair dressers, nail technicians and salon owners should follow. They are published by the state and anyone who has been to Cosmetology school has studied those rules and as customers you assume they are following those rules.As consumers you give your faith to the places you patronize and trust they are doing what they are supposed to be doing with you and your hair. These people use very harmful chemicals on you, after all, but trust me when I say the brown women that turned over their cash hand over fist, week after week, received anything but licensed, skilled and informed hair service from the places I worked at.

How do I know this…?

Because I was the one doing your hair..with no license. Did the salon know that I had no license? Of course they knew, who do you think told me to do your hair?

Duh.

Shop #1

Random Hair Dresser: Hey, can you lay down a dye job? Me: Um, I know how to dye my own hair.
RHD: Oh, well, its the same thing. Do you mind taking care of this customer while I do this other girls hair?
Me: Sure

And I commenced to tying on a plastic apron, tucking a towel underneath the apron (as I had seen the others do and not because someone told me to) and applying a bottle of something that I presume was dye. Since the woman didn’t scream, yell or threaten me I’ll assume it all worked out for her.

Shop #2

I sit at my nail station and watched the popular hair dressers prance in at whatever point in time they decided to show up. Most mornings the only people that were there when the shop opened was myself and the owner who felt helpless about the crowd of women that took up every seat in her waiting room each and every morning.

If this was a holiday, the amount of waiting customers took up the front waiting room, the dryer section, the shampoo section and some people even sat on the stairs, while others stood.I would watch this one particular hairdresser remove track after track from her clients heads as she encouraged those with weave to try a short hair cut popular at this point in time, think Total, Monica and Halle Berry, short. This was the 90′s.In the mean time, she would remove the tracks, which would be washed, combed and dried at the shampoo station in the back. I asked the hair dresser what was she doing one evening as she swished dingy used hair in suds in a wash basin. I was confused because I did see her remove the hair from another client as she was switching out hair styles. I was shocked, disgusted and intrigued with the amount of hair that didn’t belong to these Black women and I wondered what prompted them to spend such money on something so stupid as hair especially since it seemed to only end up in a big card board box in the back.

I had no clue what was going on until one day….

Random Hair Dresser: Girl, you need more hair to plump up your cut. I have some hair in the back that I was saving for a hair style that I wanted to try on myself but I’ll let you use it. I won’t charge you too much because I get a discount, Girl. You know I gotchu!
Hair Victim: Really? You think I need more hair? Aight, then, thanks so much. I’ll try it with the extra tracks.

I then proceeded to watch this broad go to the back and retrieve a weft of the used hair that I had seen her remove from another client’s head only the day before. After a little gluing, combing and trimming the customer got up, twirled and squealed as she stuffed bills in the hair dressers hand, hugged her and happily dashed to the front to book her next appointment.

The glue pieces and strands of dirty, tangled hair will forever be a bad memory in my mind’s eye.

Did I mention how we all smoked cigarettes (among other things) on the work room floor? Yup, me and my customers would smoke Newports while we chatted over flammable liquids and aerosol fumes.

Young children running back and forth with hot curling irons and cords stretched to and fro and no chance in hell of getting any of these broads to control their bad ass kids. They played with bins of chemicals as their mothers gossiped about whose man was screwing whom. The end of my career came when I grew tired of the nasty treatment by the other hair dressers and the complaining customers.

Daily I would come to work, sit behind my station and do nails, which I actually enjoyed a lot. I grew a dedicated clientele in part due to my ability to do intricate nail art designs. I didn’t know it then but I was making a living due to my artistic talent. I gave the local Asian nail place a run for their money. People spoke of the Black girls that does nails art better than the Asians. Some people were kind enough to seek me out and support me with their patronage due to my race; I had some good people that I looked forward to servicing.I finally hung up my airbrush when I decided that I had heard enough complaints from customers about my insistence on doing things healthy, properly and safely, like I was taught in school. “Do it like the Asian lady does”, became the bane of my existence.

I figured if these people wanted service that included using metal implements to rip acrylic nails off rather than soaking them off with acetone; or a nail polish application that included the nail tech spit/blowing on your nails to dry them; and if the standard of a proper full set of acrylic nails included the clients insistence that I should use a dentist’s drill (yes, that was originally a dentist’s drill and deemed very dangerous to use) rather than a nail file on nails that I laid dam near perfectly upon application then they shall have it…just not from me. I barely get my own nails done, because after all of the inside dysfunction I’ve been privy to its hard for me to trust the person doing them enough for me to not aggravate myself and them. Aside from that, many places are dirty, the nail tech mediocre and unlicensed. I’ve since found my hair needs to be better addressed at Dominican hair shops who seemed to be a little more versed on the type of hair I have growing out of my head. I can only recall having my hair done twice in the past decade and that was only so that I could put my two separate graduation caps on my head. But I would be seen, serviced, and happily out the door without the exploitative charges and personal insults.As far as going to a “Black” salon to have my hair done…ain’t no dam way. My daughter had her hair done once, another story for another time, I debate if I should name names since everyone in my hometown knows this guy is hit or miss when it comes to laying his hands on you. He missed with my daughter to the tune of her hair falling out into a cute Halle Berry cut (don’t ask).

The abuse I’ve suffered at the hands of hair dressers is another post for another time. I know I’m not the only one with horror stories, but I bet you didn’t know about the trifling, disgusting and exploitative behavior going on behind the scenes.

Now you know.

Thank me later and don’t forget to tip me if you’re pleased with the service.

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Matrix12 748 pts

i'm not a natural nazi, but i must admit my hair would not be in the middle of my back if i was still getting relaxers. i enjoy doing my own hair, that way i can control what products are used and how detangling is handled

Bellydancer 403 pts

I have had some stylist that were good and professional but the management was messed up or hostile to the stylist so she moved on or started to work out of her home. My aunt and I used to go to a girl who would come in early for some of her clients if they had to work second shift. So my aunt would go at 8 in the morning now most people don't open until 10 or 11 but she would if you had to go to work.

Now this woman paid booth rent but the maganager got mad cuz she got to the shop before everybody else and was making money too. Another man in the shop was always trying to "borrow" her supplies and would get an attitude if she she said " no I need my stuff I have clients" he would literally toss whatever he took from her station back at her acting like he was trying to put it back. Finally she bought a locked rolling cabinet and put under her station. The manager got mad cuz the broke ass bm complained about her locking up the stuff she paid for. This girl finally moved to another salon. One stylist I went to got cussed out by management becaused I questioned a new price WTF! why was she threatened cuz they raised prices and I complained about it.

I have seen it all messed up management, stylist getting too big for their britches, jealous co workers, lazy stylists, forceful stylists, house stylist, overbooked either by themselves or management, stylist who move around and get mad cuz you do not want to travel 2 hours to get to them, stylist who talk or socialize too much, never have the supplies or want you to pay them first so they can go get them, taking walk ins cuz they happen to be friends while you had an appointment...2 hours ago etc......My stylist now is black but she works for a corporate salon so she stays on her toes and makes her sales and is in the top sales catagory.

amiar10 158 pts

*shudder* I've only been to one dodgy hairdresser in my life who let me scratch my scalp with a comb WHILE THE RELAXER WAS ON. I was a kid. She also let someone's pet macaw hole up in her office/storage room.My current hairdresser, though, seems amazingly well-versed in hair-care and proudly has her certificate on the wall. I was almost overwhelmed the first time I came in when she told me which shampoos to use, which oils to avoid, and the importance of wrapping my hair with satin and not cotton bandanas! She even told me how harmful boxed perms are (calcium buildup) and she's using some kind of Nairobi relaxer since then. It's grown pretty quickly since the major haircut I got last year. Thank God all salons aren't like that.

YoFabulous 126 pts

I gave up the black salon experience years ago after the last salon I went to I got a bad dye job that made my hair break off. That and going to other salons where I'd wait all afternoon when I was early for my appointment. Top it off with the gossip and ratchet behavior, and I was done. I'm glad I didn't knowingly encounter any unsanitary conditions.

I found a wonderful white British man who treats me and my hair with respect and nursed it back from the broken-off brink of despair (I toyed with shaving my head). He's married to a Jamaican woman so he knows what to do. He shares stories of the reggae scene in England when he was younger and is just an all around pleasant person. He's clean, follows proper procedures and is always focused on the health of my hair. I couldn't go back to the hood salon ever again.

josie3144 83 pts

Sometimes you just don't have the energy to mess with you hair..but...I have always said that if my hair gets messed up I would rather do it on my own...I did go to the Dominicans hair salon..but they use way to much heat...and they are not nice to hair...very rough...its cheap

Mocha Z 1795 pts

Thanks for your candid account of what goes on. Whew...glad I gave that up! My hair shops were not like that but I had my share of silly mess. I have always been natural so for me it was for the fun of having it look different.

Shelbie 19 pts

I always had my suspicions. I'm just glad I do my own hair and have no need for a hair salon.

kiki100 305 pts

I so agree with you. No 'hairdresser is going to messup my head. During all the years I went to a salon, I was never told about protective styling, moisurizing, how to wash, what best product to use. I found all this info on my own. I am done with these salons.

Jamila 2824 pts moderator

"I know I’m not the only one with horror stories, but I bet you didn’t know about the trifling, disgusting and exploitative behavior going on behind the scenes."

I knew about some of it, but my sister is a licensed hair dresser. She graduated from Pivot Point and her ex-husband graduated from barber school, owned his own shop, and now owns a barber school. So luckily for me I don't know too much about those shady shops where they let unlicensed people work. My BigMa used to take me to go get my hair done in Sears or whatever other hair salon existed in the mall.

I know to stay away from those 'hole in the wall' looking joints with teenage girls doing hair. You can look at the clientele of a place and know what kind of service you can expect.

I'm glad you held yourself to a higher standard of care for your customers.

Darknlovely12 103 pts

I just went to a black salon on Thursday. The salon was clean, pretty, in a decent neighborhood. But most importantly, I love my hair! It took 2.5 hours because it was a little crowded but not too crowded. I am usually out in an hour. I like this girl because she listens and does my hair the way I want and counsels me about my hair.

I just wanted to give the other side because articles like this coming from black women about black female owned salons are even more damaging without balance. Now dont get me wrong the salons that seem I would not even enter. There are a lot of pretty decent black female owned and operated salons.....let the rainbeaus know that also.

Darknlovely12 103 pts

I meant to type the salons that seem seedy I would never enter. There are good black salons and bad. I am sure that I have passed over a few that were decent because of the neighborhood or the way that the women looked. However, I have seen a lot of good ones. Black women are generally not dirty like that.

Brenda55 4388 pts moderator

Thanks for this post. Now you know why I went natural ten years ago and have never looked back.

Lili2009 1216 pts

Horrifying. Stopped going to black salons a few years back. Sorry to judge all harshly. But, after 20+ years, I've seen and heard enough. As I've said before, I go to Macy's (they also have deep pockets in case someone screws up, I can sue!)

Marcie 257 pts

One time I let a woman braid my hair and you should have seen it in the end. Very spacy and thick even though I wanted fine braids. Never again.

ncatina 16 pts

Marcie This is why I do my own braiding. Matter of fact, I need to get offline and get started.

Karla 2845 pts

Thanks for confirming what I always suspected. Like I said before, I will snatch myself baldheaded before I ever, evah set foot in a salon again. What is it that drives BW to put up with the horrible treatment, the smelly chemicals and just downright, blatant disrespect and then pay for it? I have been ten years beautician free and natural; my hair is in the best shape it's ever been.

Veron 558 pts

This is actually frightening.

Law Wanxi 3328 pts

Thanks for the narrative. For me, it was like a trip to an exotic foreign country; one that has a permanent State Department Travel Warning.

ForestElfQueen 2112 pts

" ...I was confused because I did see her remove the hair from another client as she was switching out hair styles..." "...Yup, me and my customers would smoke Newports while we chatted over flammable liquids and aerosol fumes..." "Young children running back and forth with hot curling irons and cords stretched to and fro and no chance in hell of getting any of these broads to control their bad ass kids. They played with bins of chemicals as their mothers gossiped about whose man was screwing whom..."

o.O

scary stuff!

SFbyDay 82 pts

I don't understand our willingness to waste almost an entire Saturday sitting around at a hair salon. I won't go back if my appointment isn't started on time. If you go to a black stylist at a white salon the appointments run on time. So I know we can do it. lol

Brenda55 4388 pts moderator

SFbyDay Black women like doing anything that prevents them from getting off their behinds and having a real life. Sit, wait, accept the mediocre and pay for the privilege.